Category: Project Updates (page 1 of 2)

Web Modernization Quick Reference Guide

Knowledge Services in the Office of Information Technology has prepared a number of resources to support the campus as the new UTA website is launch.

Among these resources is a quick reference guide to help faculty, staff and students locate frequently visited items that may have moved as we’ve worked to provide a more efficient, effective web experience.

We appreciate your continued feedback as it will help us to strengthen this guide to best serve our campus’ needs.

New UTA Website: First Launch Resources

Early morning on Aug. 15, we launched the first set of webpages moving to the new UTA website. This is an exciting step as we move into a more unified brand identity and improved user experience that will more accurately reflect the first-class work of our faculty, staff and students.

Beginning around approximately 6 a.m. CST tomorrow (Thursday, August 15), you will see changes to the overall design and infrastructure to the following webpages on uta.edu:

  • UTA Homepage
  • Admissions
  • Campus Map
  • About Us
  • Visit Us
  • Academics
  • News
  • Student Life

While the goal is a flawless experience, you may discover that items you frequently visit have moved or other issues that come with a technical undertaking of this magnitude.

Students trying to locate MyMav for tuition payments or financial aid can access it here. It has not moved, but we encourage you to bookmark this page, as well as the Current Students page, as fall semester deadlines approach. You will also be able to find it on the UTA homepage just beneath the landing page image.

Should you need additional help navigating the website, please submit a ServiceNow ticket to help us better serve you. There is a new Website Support section in Self-Service. Content there will grow over time as we identify ways to better support our community.

If you need help finding a resource:

  1. Visit ServiceNow to open a ticket
  2. Find “Website Support”
  3. Click “Web Navigation Support”
  4. In the More Information field, please describe the support you need in detail
  5. Click “Submit”

If something isn’t working as expected:

  1. Visit ServiceNow to open a ticket
  2. Click “Report an Issue” if something isn’t working as expected
  3. Select Website, as the affected service
  4. Fill out the rest of the form with as much detail as possible
  5. Click “Submit”

For urgent matters, call the Help Desk, 817-272-2208.

We greatly appreciate your patience and support as we work to provide a more efficient and effective web experience.

CAMPUS: The New UTA Website (Students)

Dear UTA Students,

For many of you, the path to becoming a Maverick began with a visit to www.uta.edu. Soon, you will see significant changes to the UTA website. We are currently modernizing the design and infrastructure of the website to improve the user experience and better reflect the first-class learning and research taking place at the University.

New Website and Timeline

The web modernization project will move in phases, with the first wave of departments migrating to the new uta.edu at the end of this summer. You will begin to notice changes to this first set of sites on the following dates:

Website Improvements

A more modern design, improved navigation, mobile responsiveness, enhanced search, and other functionality were some of the many needs identified by students, faculty, and staff for the website. The modernized version is designed to deliver on those needs.

As we developed the modernized website, we relied on input and feedback from student-users throughout the design and build processes to make sure it would better serve prospective and current students—the website’s primary audience.

Future Website Modernization

Following the first wave, we will set a schedule for the migration of the remaining campus content. We are carefully planning this migration process to minimize interruptions to the functionality of our websites and your day-to-day needs as a student.

Please do not hesitate to share any questions or concerns with the web modernization team at webredesignteam@uta.edu.

Our website is the most public-facing expression of UTA’s mission, goals, values, quality, and success. The University is positioning itself as the model 21st-Century Urban Research University, and our website must reflect that trajectory. We appreciate your support in making this vision a reality and look forward to providing you a more efficient and effective web experience to begin the 2019-20 academic year.

Go Mavs!

University Advancement and Office of Information Technology

CAMPUS: UTA Web Modernization Project Update (Faculty and Staff)

Dear UTA Community,

As you may know, we are currently undergoing a major web modernization project to overhaul the design and infrastructure of UTA’s website to provide a unified brand identity and improve the user experience.

New Website Content Migration and Timeline

The web modernization project, led by University Advancement and the Office of Information Technology, is a massive undertaking that will touch all areas of our campus’ online environment. With this in mind, we want to share an update on the project and a forecast of what is to come.

In addition to the UTA Homepage, a cross section of the most outwardly facing sites was selected to be part of the first wave transitioning to the new uta.edu. These sites were prioritized very early in the project based on factors such as business impact, content readiness, availability of migrating department’s/college’s resources, and the operational calendar.

With the help of a cross-functional team of campus stakeholders, Sitecore was selected as the content management system (CMS) for the new uta.edu. Sitecore is an industry-leading CMS that provides new capabilities for enhanced navigation, search, and personalization; analytics; improved mobile responsiveness; and tools that will better assist website managers in keeping sites updated and communicating to key audiences.

You will begin to notice significant design, functional, and navigation changes to the website beginning soon. We have divided the initial first-wave websites into two deployments:

 

August 15

August 28

  • UTA Homepage
  • Admissions
  • Campus Map
  • About Us
  • Visit Us
  • Academics
  • News
  • Student Life
  • Research
  • College of Business
  • Provost
  • For Parents
  • Student Affairs

 

We are carefully planning this migration process to mitigate interruptions to the functionality of our websites and your day-to-day needs as vital members of the University.

Faculty and Staff Resources Website

As we work to streamline the experience for the primary external target audiences, we are following industry best practices and separating public-facing content from faculty- and staff-focused content. The Faculty and Staff Resources portal will provide a central location for faculty and staff to access information relevant to their job duties and employment. Pages have been redeveloped on UTA’s current CMS tool, Cascade, to host this information. The Faculty and Staff Resources portal will launch concurrently with the first-wave deployments in Sitecore.

Next Steps and Transition of the Remainder of Campus

We are in the early stages of formulating the process by which we will assess and prioritize the web transition for the remainder of campus. We are aware that detailed information about the transition plan is important in your strategy development and resource decisions. We will update you as soon as possible after the August 28 first-phase deployment, by which point we will be able to apply the lessons we learned throughout the first-phase migration.

To keep the campus updated on this ongoing effort, we are continually updating theWebsite Redesign blog, which includes FAQs, project overview, timeline, and project updates.

Please do not hesitate to share any questions or concerns with the web modernization team at webredesignteam@uta.edu.

Our website is the most public-facing expression of UTA’s mission, goals, values, quality, and success. The University is positioning itself as the model 21st-Century Urban Research University, and our website must reflect that trajectory. We appreciate your support in making this vision a reality and look forward to providing a more efficient and effective web experience.

Sincerely,

Jeff Neyland
Chief Information Officer

Joe Carpenter
Chief Communications Officer

ACTION ITEM: First Wave Site Maps

Before content migration begins, first wave POCs will need to fill in their site architecture with subsections and subpages beyond their original high-level outline.

The web modernization team has drafted site maps for all first wave websites to streamline the process.

Action Item

  • First wave POCs are asked to review the drafted site maps and make all changes or additions by Wednesday, June 12. Contact Daniel Evilsizor with questions, or to request a one-on-one meeting to discuss the architecture in detail.
  • Visit the Content Migration Hub and select your folder to view your current site map (for reference) and the new site map we’ve drafted for you.

Sitecore Introduction – May 24, 2019

The web modernization team hosted the first wave POCs for a training session and introduction to Sitecore. This session was previously referred to as “Marketing Training,” but was refocused to introduce web captains to the Content and User Training Guide.

Materials

There are no action items from this session, but users are encouraged to look at these resources and bookmark them for reference during the content migration period.

Faculty & Staff Resources Intro – May 23, 2019

The web modernization team hosted the first wave POCs for a meeting to discuss the Faculty and Staff Resources portal that will contain internally focused and transaction-based content. F+S Resources will be rolled out concurrently with the web modernization project and is intended to provide a new, streamlined experience for faculty and staff to access materials relevant to their job duties and employment.

Materials

Action Items

  • Review design feedback prompts and send thoughts, questions and concerns to Claire Henry.

POC Meeting – Dec. 13, 2018

Below are materials from the Dec. 13 meeting with the web modernization program Points of Contact (POCs).

Highlights

  • Reviewed recent accomplishments
  • Detailed campus engagement timeline
  • Provided some examples of content strategy deliverables

POC Meeting – Oct. 26, 2018

We’re excited to have completed the initial Discovery stage of the project! At the POC meeting on Oct. 26, we shared some highlights from the Discovery findings, including:

  • Interview results
  • User personas
  • Journey maps

We also shared the initial direction for how we’ll be moving forward, including the visual tone of the new site, a content strategy outline, and specific areas of opportunity that it relates to.

Finally, we touched on some details on what to expect from a technical perspective, including utilizing AWS (Amazon Web Services) for Sitecore hosting, and the Coveo enterprise search engine for site-wide searching.

Please note that these slides only contain a few highlights from the Discovery findings – the expanded slide deck will be made available soon.

POC Meeting – Sept. 7, 2018

Below are materials from the Sept. 7 meeting with the web modernization program Points of Contact (POCs).

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